When a death occurs…
Regardless of when and where a death occurs, you should call us as soon as possible.
Following are general scenarios for the most common death occurrences:
In Health Care Facility or Nursing/Rehab facility.
Sign a release at the facility releasing the remains of your loved one to us. The facility will generally notify us of the death and that the body is released and available for transport to our facility.
Anticipated Death Outside a Health Care Facility (i.e. home hospice care)
If an anticipated death occurs outside a health care facility, the first step would be to call the hospice organization or physician under whose care the individual was receiving medical treatment. The hospice nurse or physician will release the deceased into our care.
Unanticipated Death Outside a Health Care Facility
Call 911 and request a police officer to respond. The police, will coordinate with the medical examiner’s office and will determine the appropriate steps to be taken. They, in turn, will either retain custody or release the decedent into our care. Should the medical examiner retain custody simply inform us and we can coordinate the transfer of the remains into our care once you sign a release form with a Solace representative.
We, at Solace Cremations, understand how important the Certified Copy (s) of the Death Certificate is/are in order for you to finalize the necessary financial and legal aspects that you encounter then a death occurs. Please keep in mind that the following are the steps required in order for you to receive Death Certificate (s). It is a legal process and cannot be circumvented or altered. CONSIDERING THIS YOU SHOULD ALLOW 7-10 BUSINESS DAYS PLUS MAILING TIME TO RECEIVE THE CERTIFIED COPIES.
The State of Florida utilizes the EDRS or Electronic Death Registry System. All information is processed on line and submitted electronically. Listed below is the general flow and how the Death Certificate is processed:
- Once the death occurs, the legally authorized person (Next of Kin) will meet with a member of our staff to provide us with the information necessary to complete the Death Certificate. Should you so choose, this can be done in our office, your home, via telephone or fax (at no additional charge).
- We then submit the data to the physician who is certifying the death. THE PHYSICIAN WILL NOT RECEIVE THE ELECTRONIC SUBMISSION UNTIL THE FIRST BUSINESS DAY FOLLOWING THE DEATH. The certifying physician then has 72 hours under Florida Law in which to complete the cause of death portion.
- Next, the County Medical Examiner reviews the cause of death and approves it, at which point we can then file the Death Certificate with the County Health Department. Then and only then can we proceed with the cremation process.
- Florida Death Certificates are issued in two (2) formats; with cause of death listed or without cause of death listed. Due to HIPPA privacy laws the long form or the death certificate with cause of death listed is only needed for life insurance purposes. The short form, or the death certificate without cause of death listed, is utilized for all other purposes. Please consult your attorney or accountant to assist you in determining the correct number of certified copies to order on your behalf. Additionally, we advise you to check with banks or other companies to determine if they will require an original or a photocopy of the original death certificate.
- We at Solace will obtain the initial order of the death certificates on your behalf.
What if we need more death certificates later?
Solace Cremations will place your initial order for Certified Copies of the Death Certificate. Should you need more at a later date you can order them directly through VitalChek.com